In 2025, the National Highways Authority of India (NHAI) has made FASTag KYC updates mandatory for all users to continue using their tags for toll payments. With stricter compliance rules, failure to update KYC on time could result in tag deactivation or penalties. The FASTag KYC Update 2025 ensures that your account remains active, secure, and linked with verified details, helping to avoid toll payment disruptions.
Why FASTag KYC Update is Important in 2025
Updating your FASTag KYC is not just a formality—it is a necessity. Key reasons include:
-
Regulatory Compliance: NHAI mandates verified KYC for active FASTags.
-
Fraud Prevention: Prevents misuse and duplication of FASTags.
-
Seamless Toll Payment: Avoids rejections at toll plazas.
-
Avoiding Penalties: Non-compliance can lead to fines or account suspension.
As per the latest notification, all FASTag users must complete their KYC update by the deadline announced in 2025.
Step-by-Step Process to Update FASTag KYC Online
Updating your FASTag KYC can be done through your bank’s FASTag portal or the NHAI MyFASTag app. The steps are:
-
Login to the FASTag Portal or MyFASTag App
-
Use your registered mobile number and OTP for access.
-
-
Locate the ‘KYC Update’ Option
-
This is usually under ‘Profile Settings’ or ‘Account Management’.
-
-
Upload Required Documents
-
ID Proof: Aadhaar card, PAN card, passport, or voter ID.
-
Address Proof: Aadhaar card, driving licence, electricity bill, or rental agreement.
-
Vehicle RC: Mandatory for verifying ownership.
-
-
Submit and Verify
-
Ensure all details match your existing FASTag records.
-
Submit and wait for verification, which usually takes 24–48 hours.
-
-
Confirmation Message
-
Once approved, you’ll receive an SMS and email confirmation from your FASTag provider.
-
Documents Required for FASTag KYC in 2025
The following documents are essential for KYC update:
-
Identity Proof (Aadhaar, PAN, Passport, Voter ID)
-
Address Proof (Driving Licence, Aadhaar, Utility Bill)
-
Vehicle Registration Certificate (RC)
-
Passport-size Photograph (if required by your bank)
Ensure that scanned copies are clear and in the accepted file format (JPEG, PNG, or PDF).
Offline FASTag KYC Update Option
If you are unable to update online, visit your FASTag issuing bank branch with original documents. Fill out the KYC form and submit photocopies for verification. Keep a receipt as proof.
Penalties for Not Updating FASTag KYC
Failure to update your KYC before the deadline can lead to:
-
FASTag Deactivation – You will be unable to pay tolls.
-
Penalty Charges – Some banks may impose fines.
-
Blacklisting of Vehicle Tag – Prevents reactivation until KYC is completed.
-
Account Freezing – Existing balance remains locked until compliance.
Tips to Ensure Smooth KYC Update
-
Use the Same Mobile Number: Keep your registered number active for OTP verification.
-
Upload Clear Documents: Blurred scans may cause rejection.
-
Match Vehicle Details: RC and FASTag account must have the same vehicle number.
-
Avoid Last-Minute Updates: Complete your KYC at least a week before the deadline.
Common Reasons for KYC Rejection
-
Mismatch in name between RC and ID proof.
-
Expired documents submitted.
-
Low-quality or unreadable document images.
-
Missing mandatory fields in the application.
Benefits of Completing FASTag KYC on Time
-
Uninterrupted Toll Payments: No stoppage at toll booths due to tag issues.
-
Enhanced Security: Protects against fraudulent FASTag usage.
-
Regulatory Safety: Ensures compliance with NHAI guidelines.
-
Priority Support: Verified users often get faster customer service.
FASTag KYC Update for Commercial Vehicles
Commercial vehicle owners must also update their KYC, but additional documents like GST certificate or business registration proof may be required. This is to ensure correct toll categorisation and avoid overcharging.
FAQs
What is the last date to update FASTag KYC in 2025?
NHAI will announce the official deadline, and all users must comply before that date to avoid deactivation.
Can I update FASTag KYC without an Aadhaar card?
Yes, you can use other valid ID proofs such as PAN card, passport, or voter ID.
How long does FASTag KYC verification take?
Online KYC verification usually takes 24–48 hours after submission.
Will my FASTag work if KYC is not updated?
No, your FASTag will be deactivated until the KYC update is completed.
Can I update FASTag KYC through the MyFASTag app?
Yes, the MyFASTag app allows users to update KYC online by uploading documents.
Click here to know more.