The National Highways Authority of India (NHAI) has strengthened its FASTag KYC requirements in 2025, making it mandatory for all users to update and verify their details to ensure uninterrupted toll transactions. This update is part of a broader initiative to improve toll collection efficiency, prevent misuse, and enhance user security. Whether you’re a personal vehicle owner or a commercial fleet operator, knowing the required documents and process for NHAI FASTag KYC is essential.
What is NHAI FASTag KYC?
FASTag KYC is the process of linking your verified personal and vehicle details to your FASTag account. It ensures your toll payments are processed smoothly without delays or rejections. NHAI mandates KYC to:
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Authenticate user identity.
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Prevent fraudulent transactions.
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Ensure proper toll category charges for vehicles.
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Maintain updated and accurate records.
Who Needs to Complete NHAI FASTag KYC in 2025?
Every FASTag user, including:
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New Users: Required before activation of the FASTag.
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Existing Users: Required before the 2025 compliance deadline.
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Commercial Vehicle Owners: Required for toll classification and regulatory compliance.
If your KYC is incomplete or outdated, your FASTag could be deactivated until updated.
Documents Required for NHAI FASTag KYC
To successfully update your KYC, you must have the following documents ready:
For Individual Vehicle Owners
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Identity Proof – Aadhaar card, PAN card, passport, or voter ID.
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Address Proof – Aadhaar card, driving licence, electricity bill, or rent agreement.
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Vehicle Registration Certificate (RC) – Must match the vehicle number linked to your FASTag.
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Passport-size Photograph – If required by the issuing bank or NHAI portal.
For Commercial Vehicle Owners
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All documents listed above for individuals.
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Business Proof – GST registration, company incorporation certificate, or shop licence.
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Permit Details – Valid permits for interstate or commercial usage.
Ensure all documents are valid, updated, and match the details in your FASTag account.
How to Update NHAI FASTag KYC Online
You can update KYC through your FASTag issuer’s portal or the MyFASTag app:
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Login to the FASTag Portal
Use your registered mobile number and OTP or password. -
Go to the KYC Update Section
Usually found under ‘Profile Settings’ or ‘Account Management’. -
Upload Required Documents
Upload scanned or photographed copies in clear resolution. -
Verify Details
Ensure that name, address, and vehicle number match your RC and ID proof. -
Submit and Wait for Approval
Verification usually takes 24–48 hours. -
Receive Confirmation
Once approved, you’ll receive an SMS and email from your FASTag issuer or NHAI.
Offline Method to Update NHAI FASTag KYC
If you prefer an in-person process:
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Visit your issuing bank’s branch or NHAI authorised POS centre.
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Fill out the FASTag KYC form.
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Submit photocopies of documents with originals for verification.
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Collect the acknowledgment slip for tracking status.
Common Reasons for NHAI FASTag KYC Rejection
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Mismatch in Vehicle Number: RC and FASTag account details do not match.
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Expired Documents: ID proof or RC is outdated.
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Blurry or Incomplete Scans: Low-quality images can cause rejection.
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Incorrect Mobile Number: OTP verification failure.
Tips for a Smooth NHAI FASTag KYC Update
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Keep scanned documents in JPEG, PNG, or PDF format under 2MB size.
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Use the same mobile number linked with your FASTag account.
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Double-check that all details are consistent across documents.
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Avoid last-minute submissions to prevent delays.
Importance of Updating NHAI FASTag KYC in 2025
Updating your FASTag KYC this year ensures:
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Uninterrupted Toll Payments – No rejections at toll booths.
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Penalty Avoidance – Prevents fines or account freezing.
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Security Enhancement – Reduces risk of fraudulent usage.
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Regulatory Compliance – Keeps your account active as per NHAI rules.
Penalties for Non-Compliance
If you fail to update your KYC before the deadline:
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Your FASTag may be deactivated.
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Balance in the account may be frozen.
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You may face delays in toll plazas or penalties from NHAI.
FAQs
What is the deadline for NHAI FASTag KYC update in 2025?
The official deadline will be announced by NHAI, but early completion is recommended.
Can I update NHAI FASTag KYC without Aadhaar?
Yes, you can use other valid ID proofs like PAN card, passport, or voter ID.
How long does KYC approval take?
Online KYC verification generally takes 24–48 hours.
Can commercial vehicles update KYC online?
Yes, commercial vehicle owners can update KYC online but must submit additional business documents.
What happens if I don’t update KYC?
Your FASTag will be deactivated, and toll payments will be blocked until compliance.
Click here to know more.